Imprint & Legal NoticesInformation
Information pursuant to § 5 TMG and § 18 para. 2 MStV
This Impressum and legal notices apply to the website www.syna29.com and all associated services of LePierre Publishing. All references to legal provisions relate to the respective current version, including all amendments, renumberings, or revisions from the effective date or thereafter. To ensure maximum transparency and prevent claims due to misleading business practices under § 5 UWG, we clarify: LePierre Publishing is a specialized imprint for creative and literary works, operated as part of MEGA HOME Bauelemente & Solar GmbH, which forms the legal and operational foundation. This structure is common in diversified companies and is fully disclosed on product pages and during the checkout process to avoid any confusion regarding the contracting party. An English version of this Impressum is available at www.syna29.com/legal.
1. Responsible Party & Contact Responsible for content: LePierre Publishing – a specialized imprint of MEGA HOME Bauelemente & Solar GmbH, exclusively dedicated to publishing artistic and literary content, including high-quality e-books distributed globally via www.syna29.com, Amazon, Kobo, Apple Books, and Google Books, as well as premium hardcover editions via Amazon. The GmbH handles all contractual, financial, and legal matters to ensure stability and compliance. Address: Ludwig-Erhard-Allee 10, D-76137 Karlsruhe, Germany Legal Contact: hello@syna29.com Customer Service: hello@syna29.com Website: www.syna29.com
Authorized Representative: Pierre Hahn, Managing Director Legal Form: Limited Liability Company (GmbH) Register Court: Mannheim District Court, HRB 745998 (publicly accessible at www.unternehmensregister.de) VAT ID: DE358422577
Disclaimer: We strive for accuracy but assume no liability for completeness, timeliness, or correctness of the information provided here pursuant to § 7 para. 1 TMG. We are not responsible for external links (§ 8-10 TMG). To avoid claims under § 5 UWG, the company identity is prominently displayed on all product pages, during checkout, and in confirmation emails, with tamper-proof logging of all disclosures.
2. Applicable Law & Jurisdiction All interactions with this website, SYN//Λ29, and related content are governed exclusively by German law, excluding the UN Sales Convention (CISG). This choice of law complies with applicable EU regulations and does not restrict mandatory consumer rights in the respective home country.
2.1 B2B Disputes All disputes arising from business-to-business (B2B) interactions are subject to binding arbitration under the Rules of the International Chamber of Commerce (ICC) in Karlsruhe, Germany. Arbitration awards are final, binding, and enforceable in over 160 countries under the New York Convention (1958). By engaging with LePierre Publishing in a B2B capacity, you irrevocably waive the right to litigate in any other forum. This clause complies with § 1031 ZPO.
2.2 B2C Disputes For disputes with consumers (B2C), all mandatory consumer protection rights under applicable law remain intact, including the Brussels Ia Regulation (EU) No. 1215/2012 and EU Regulation 524/2013 (ODR Platform). Claims may be brought at the consumer’s place of residence. We participate in the EU Online Dispute Resolution platform. All statutory consumer rights, including the right of withdrawal, remain fully preserved.
2.3 Dynamic Legal Adaptation References to legal provisions apply to their current version, including future amendments. Users will be notified of material changes via email (if provided) or prominent website notices to ensure compliance with § 308 No. 5 BGB and avoid unreasonable disadvantages.
3. Acceptance of Terms (Effective Incorporation of T&Cs through Active Consent) These terms become binding only upon your active acceptance by checking the designated box during the purchase process, account creation, or download. The checkbox reads: “I accept the Terms and Conditions, including the cancellation policy, data protection notice, and jurisdiction clauses. I understand that this agreement is legally binding and that my consent is logged tamper-proof.” Non-acceptance prevents transaction completion, ensuring informed consent under § 312i BGB.
3.1 Tamper-Proof Logging & AI Monitoring
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Server-side logging: Every consent is logged with an exact timestamp (UTC), pseudonymized IP address (post-verification), user-agent, the exact wording of the accepted clause, and a SHA-256 cryptographic hash for manipulation-proof integrity.
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AI analysis: Customer communication and transactions are scanned for compliance using AI tools under mandatory human oversight. No employee may bypass the system without documented managerial approval. AI systems are low-risk per EU AI Regulation (see Section 6.6).
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Data retention: Logs are stored for 10 years per § 257 HGB and securely deleted thereafter unless required for ongoing disputes (GDPR Art. 5(1)(e)). To deter baseless claims, logs are admissible in disputes, and we reserve the right to seek cost reimbursement for unjustified actions under § 823 BGB or § 91 ZPO.
4. Right of Withdrawal – 100% BGB-Compliant with AI Enforcement and Cancellation Button Per BGH ruling I ZR 161/24 (May 22, 2025), we provide a prominent “Cancellation Button” on www.syna29.com for easy exercise of the right of withdrawal for e-book purchases (§ 312k BGB). The button, labeled “Exercise Cancellation,” leads to a barrier-free confirmation page.
4.1 For Digital Products (E-Books)
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Right of withdrawal: You have 14 days from contract conclusion to withdraw without reason (§ 355 BGB).
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Expiration of right: The right expires only after you explicitly consent to immediate performance and acknowledge loss of the withdrawal right upon download (§ 356 para. 5 BGB). You are informed of this prior to contract conclusion.
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Consent process: Before download, you must confirm via checkbox: “I consent to immediate contract performance and acknowledge that I lose my right of withdrawal upon downloading the digital content.” This is logged tamper-proof.
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Refund policy: If withdrawn before download, a full refund (€19.90 or USD 19.90) is issued within 72 hours via the original payment method. After download, withdrawal is not possible, but discretionary solutions are reviewed case-by-case.
4.2 For Physical Products (Hardcover Books via Amazon)
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Right of withdrawal: For hardcovers purchased via Amazon, you have 14 days from receipt to withdraw (§ 355 BGB).
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Return policy: Return in original condition for a full refund (€27.90 or USD 27.90). The consumer bears return shipping costs unless defective (§ 437 BGB). Amazon provides prepaid labels for defective items. See Amazon KDP terms. Use the Cancellation Button (for e-books on www.syna29.com) or contact hello@syna29.com for assistance.
5. Customer Service Policy – No Exceptions Without Approval
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Standard responses: Responses are pre-approved, logged, and compliant. Employees cannot promise refunds or exceptions without managerial review.
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Escalation protocol: Exception requests are legally reviewed and logged to ensure fairness under § 242 BGB.
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Public transparency: Guidelines, response times, and the no-exceptions policy are published on www.syna29.com. Annual reports detail compliance rates.
6. Data Protection – DSGVO-Compliant with Automated Enforcement
6.1 Responsible Party & Legal Basis
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Responsible: LePierre Publishing (see Section 1).
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Legal basis: Processing is based on Art. 6(1)(a) DSGVO (consent) and Art. 6(1)(b) (contract performance). We comply with simplified record-keeping obligations under EU Fourth Omnibus Reforms (May 2025) and EU Data Act (Sep 12, 2025) for data exchange.
6.2 Cookies & Tracking
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Cookie banner: Compliant with equally prominent “Accept” and “Reject” buttons, no pre-checked non-essential cookies, no third-party content loaded without consent (per CJEU C-673/17).
6.3 Your Rights Rights include access, rectification, erasure, restriction, data portability, and objection (Art. 15-21 DSGVO). No automated decision-making (Art. 22 DSGVO); AI tools assist only under human supervision.
6.4 DSGVO Requests – Fully Automated
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Access requests (Art. 15): Machine-readable data copy within 48 hours, including AI-logic summaries (see Section 6.6).
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Erasure requests (Art. 17): Deletion within 24 hours post-verification.
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Data portability (Art. 20): Data in JSON/CSV within 24 hours.
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Automated compliance: AI-processed with human oversight; handles 1,000+ simultaneous requests.
6.5 Technological Integrity Logs are secured with AES-256 encryption. Unsafe methods trigger prompt migration with transparent documentation. EU Data Act compliance ensures fair data access.
6.6 AI-Specific Transparency (EU AI Regulation) AI systems for compliance scans and request handling are low-risk per EU AI Regulation (Regulation 2024/1689). Requirements met:
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Transparency & explainability: AI uses rule-based keyword matching and supervised ML on anonymized datasets. Summaries (e.g., “Flags legal keywords; human approves output”) are provided for Art. 15 DSGVO requests, respecting trade secrets (AI Regulation Art. 50).
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Human oversight: Mandatory, logged tamper-proof. Annual audits confirm fairness (AI Regulation Art. 15).
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Compliance reports: Published annually to deter baseless claims.
7. Stress Test Protocol – Handling Mass Requests
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Automatic scaling: Handles 1,000+ simultaneous DSGVO requests.
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Load tests: Regular tests under extreme conditions ensure reliability.
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Public reporting: Monthly reports on response times and compliance rates at www.syna29.com.
8. Intellectual Property & Prohibited Use – AI-Enforced
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Copyright: Content protected under Berne Convention, DMCA, and German UrhG. Unauthorized use (e.g., AI training, scraping) is prohibited.
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Prohibited actions: B2B violations may incur penalties up to €50,000, proportionate to harm. B2C limited to actual damages or max. €1,000 (§ 307 BGB). Penalties require prior notice and cure opportunity.
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AI enforcement: Automated detection; enforcement post-legal review.
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Public policy: Education over penalties for individuals. Annual transparency reports and free advice for unintentional breaches.
9. Platform-Specific Terms (Amazon, Kobo, Apple Books, Google Books) E-books (€19.90 or USD 19.90) are sold via www.syna29.com, Amazon KDP, Kobo Writing Life, Apple Books, and Google Books. Hardcovers (€27.90 or USD 27.90) are exclusive to Amazon. Purchases on these platforms are subject to their terms (e.g., Amazon KDP terms, Kobo terms). LePierre Publishing applies our policies to our obligations where possible.
10. Youth Protection & Age Verification
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Recommended age: Products recommended for ages 16+ due to mature themes, not classified as harmful under JuSchG.
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Verification: Purchase requires checkbox: “I confirm I am at least 16 or have parental consent.” Voluntary and logged.
11. Change of Control & Succession Planning In case of ownership change, merger, sale, or insolvency of MEGA HOME Bauelemente & Solar GmbH, users will be notified via email and website notices. Intellectual property rights (copyrights, trademarks) are vested in Pierre Hahn personally and/or LePierre Publishing as an independent imprint, unaffected by corporate changes (§ 103 InsO). ISBNs do not determine ownership; rights are secured via DPMA/EUIPO registrations and contracts with automatic reversion to Pierre Hahn. Transfers require his explicit consent, deterring challenges.
12. Transparency in Public Relations – Artistic Integrity & Legal Transparency
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Artistic mission: LePierre Publishing supports creators; IP measures protect without targeting individuals.
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Transparency reports: Annual reports on enforcement actions, B2B/B2C breakdown, and outcomes.
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Goodwill policy: Free advice for potential infringers.
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Policy against baseless claims: Unjustified cease-and-desist letters (e.g., under UWG, GDPR, AI Regulation) are vigorously contested, with cost reimbursement under § 91 ZPO and public disclosure.
13. Pricing – Full PAnGV Compliance All prices comply with the Price Indication Ordinance (PAnGV, 2025 amendment):
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E-books: €19.90 (Europe) or USD 19.90 (USA), displayed as “€19.90 incl. VAT” or “USD 19.90 incl. applicable taxes” on www.syna29.com, Amazon, Kobo, Apple Books, and Google Books. No base price required (fixed units, per BGH I ZR 79/20).
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Hardcovers (Amazon only): €27.90 or USD 27.90, displayed as “€27.90 incl. VAT” or “USD 27.90 incl. applicable taxes.” Shipping costs prominently shown (e.g., “€4.50 incl. VAT for standard shipping in Germany”) before checkout (§ 4 PAnGV).
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Checkout process: Breakdown (e.g., “E-book: €19.90 incl. VAT, Total: €19.90”) visible at all steps. AI checks ensure compliance; discrepancies are immediately fixed. Annual PAnGV reports published.
14. Image, Video, and Media Rights All images, graphics, videos, music tracks, voices, and AI-generated content used on www.syna29.com are copyright-protected and may not be reused without express written consent from LePierre Publishing.
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In-house productions: Covers, trailers, illustrations, and marketing materials were created by LePierre Publishing or produced on our behalf.
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Music & sound effects: Created and edited with CapCut, using licensed audio libraries provided therein.
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Voices: Generated with ElevenLabs (licensed for commercial use).
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Graphics & AI content: Created with Canva, Grok, SeaArt AI, Kling AI, Gemini (Google), GPT (OpenAI), and Google LM – all within the terms of their licenses.
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Stock material: Imagery from Fotolia (now Adobe Stock), used under purchased licenses.
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Legal note: All tools and platforms were used within their commercial license terms.
Effective Date: 31 August 2025 – Version 5.2 For questions, contact: hello@syna29.com